Shipping

 SHIPPING FEES 

We charge realistic costs for shipping and handling which depend on the weight and the destination country. You can see the total costs before completing the purchase or prior to this in the tables at the bottom of this page.

 SHIPPING TIME 

The goods will usually be sent out within one business day under normal circumstances, but not before the day of receipt of payment which depends on the chosen payment method. This can be within seconds or, in case of pre bank transfer, after days. To ensure getting your new gear as soon as possible (act of God excluded!) you should choose one of our offered payment methods which enables the soonest possible shipping, e.g. credit card or PayPal payment.

The exact time of arrival depends on the time the carrier needs for delivery which we have no bearing on:

  • Within Germany the estimated time of delivery is two to three business days, sometimes already within one day.
  • Outside Germany the delivery time will be accordingly longer. You can choose between DHL standard shipping and DHL premium shipping (faster delivery). Within the EU and Zone 2 only premium shipping is possible.
  • Outside the EU you can choose shipping by registered mail (Deutsche Post) instaed of parcel (DHL) but only up to 2 kg. No transport insurance will be included.

 GOGREEN 

From 1 June 2017 all of our shipments will be added with the GoGreen service of DHL. So the transport will be carbon neutral. This service comes for free to you.

 TRANSPORT INSURANCES 

You can have your consignments assured. The normal transport insurance covers damage up to € 500 but we offer insurances up to € 2,500 and up to € 25,000, with the following additional fees:

  • Up to € 2,500: € 11.90, incl. VAT (to Germany: € 5.36, incl. VAT)
  • Up to € 25,000: € 59.80, incl. VAT (to Germany: € 21.42, incl. VAT)

 CALCULATING OF SHIIPING AND HANDLING FEES 

You can use the shipping cost calculator after you have put an article (resp. all articles you want to order) to your shopping basket to estimate the real shipping cost. But you can also have a look on our shipping fees prior shopping. Please look after the applicable customer group and shipping zone (= your delivery address) in the following two sections before you open the appropirate PDF at the bottom of this page.

Please note that the total shipping weight is necessary to determine the actual shipping costs. These are determined by the sum of the following two factors:

  1. Sum of the shipping weights of all individual items
  2. Weight surcharge of 12% to the weight determined under 1. (e.g. for packaging material)

Example: The sum of all items in the shopping cart is 0.9 kg. The weight surcharge is 12% of 0.9 kg, ie 0.108 kg. This results in a total shipping weight of 0.9 kg + 0.108 kg = 1.008 kg. Therefore, the amounts in the "up to 2 kg" lines in the PDF files are significant, which is because the limit for the "up to 1 kg" lines is exactly 1.000 kg. DHL works with an accuracy of 1 gram.

You may ask yourself how we have come to the 12% for the weight surcharge. Quite simple answer: It is an experience value after thousands of parcels, which we have shipped so far. :)

The weight surcharge is already taken into account in the shipping cost calculator of the shop. If you use it, you do not have to calculate manually anything.

 CUSTOMER GROUPS 

B2C: Consumers
B2B: Business customers (incl. Team Riders & Ambassadors)

 SHIPPING ZONES 

Zone 0: Germany
Zone 1 - EU: Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland
Zone 1 - Non-EU: Liechtenstein, Monaco, Suisse
Zone 2: Andorra, Great Britain, Hungary, Italy, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatikan City
Zone 3 - EU: Bulgaria, Cyprus, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania
Zone 3 - Non-EU: Albania, Belarus, Bosnia-Herzegovina, Iceland, Macedonia, Moldavia, Montenegro, Norway, Serbia, Ukraine
Zone 4: Middle East (Georgia, Israel, Lebanon, Syria, Turkey), North Africa (Egypt, Libya, Morocco, Tunesia), Russia
Zone 5: Asia (entire continent w/o Middle East -> Zone 4), Mexico, North America (Canada, USA)
Zone 6: Africa (entire continent w/o North Africa -> Zone 4), Australia (entire continent), Central and South America (entire continent, w/o Mexico -> Zone 5)

 SHIPPING FEES WITHIN GERMANY 

B2C: € 3.90 (DHL, up to 31.5 kg), incl. 19 % VAT

B2B (all prices net, DHL):

  • € 4.96 up to 1.0 kg
  • € 6.64 up to 3.0 kg
  • € 8.32 up to 5.0 kg
  • € 10.00 up to 10.0 kg
  • € 11.68 up to 20.0 kg
  • € 13.36 up to 31.5 kg

 SHIPPING FEES OUTSIDE GERMANY (PDF) 

English: B2C (PDF, 370 KB)
English: B2B (PDF, 378 KB)
German: B2C (PDF, 284 KB)
German: B2B (PDF, 290 KB)

Enjoy your shopping with Maui Ultra Fins - Sales!

Mahalo!

The estimated shipping costs can only be used if the basket is not empty.